Guide

Posted: 24-10-2013

This is the survival guide page where you can find all the necessary info for the first days at RRK:

The office

The dormitory has two offices, one for the janitors, where you can receive help, if something in your apartment is damaged, or malfunctioning. The janitors office is located next to the musichouse at block 36.

Janitor office opening hours:

Monday-Thursday @ 2:00 PM – 3:00 PM

You may be able to catch them from 8:00 AM, before they leave to their duties in the dormitory. You can as well contact them through the webportal (MinSide).

The other office is run by tenants hired by the Business Board, to help you guys with information about the dormitory, and aid you if you need to print something or need to rent the musichouse or the bar.

The dormitory office is located in the center building, just to the left when you enter the smoking area from outside the bar.

Opening hours for the dormitory office are:

Monday and Thursday @ 19:00 – 20:00

During the summer, the office will be open only Thursdays.

Office email: 2020@rrk.dk

Internet guide

If you want access to the Internet here at the dorm, you need 2 things:

  • 1. An Ethernet cable (which can be bought at the 1700 office for 25 DKK)
  • 2. A computer with functional browser (Explorer, Firefox, Chromo or similar)

If you have these 2 things, you are able to get access to the internet here at the dormitory. Simple plug the Ethernet cable into the socket in the wall, and the socket in your computer.

If you want to get Wi-Fi in your apartment, you need a wireless router. Use the Ethernet cable on the router instead of your computer, and install the software for the router.

For Apple or Zyxel, you can find more information in here: kollegienet.dk/en/router-setup.
If you still have problems, feel free to contact Kollegienet.

KBS Information

Kollegieboligselskabet (KBS) are the ones responsible for accomodation here at the dormitory. If you have any questions regarding your rent or payment information, it is KBS you need to contact.

KBS is located at: Cortex Park 18 A, 5230 Odense M

Phone: 66 13 40 08

Mail: kbs@kollegieboligselskabet.dk

Frequently asked questions

Q: How do I get internet in my flat?

A: There is a guide on the site – Internet Guide.

Q: How and where do I use the laundry room?

A: The laundry room is found in the Center building (between block 16 and alley 30) under the bar, with only access from the site towards the football field and bonfire place.

Q: Is there a place I can keep my bike?

A: Yes there is. Every block or alley have a bike storage attached to it, where you gain entry using your magnet key. It is not every resident that have access to your storage room, so it’s safer than leaving it outside!

Q: How do i rent the bar or musichouse?

A: You either send a mail to the dormitory office at 2020@rrk.dk, or visit the office in it’s opening hours.

Monday and Wednesday 5:00 pm – 6:00 pm And Friday 2:00 pm – 3:00 pm.

Q: What about public transportation?

A: There are two bus stops near the dormitory. The first one is for the buses 130-131, which take you to the closest Letbanestation or through the city to the train station. The other bus stop is for the buses 45 – 46 will take you to the Letbanestation. Furthermore if you want choose to walk the Letbanestation is only 1,3 kilometers away.

Q: If I want to complain about my roommate or neighbor, what do I do?

A: First you should take contact to your roommate or neighbor about the issues you might have like lack of cleaning or loudness at night. After, if you taking contact does not help, write a mail to ab@rrk.dk in which you explain what you feel uncomfortable or irritated about, then the departmentboard will take contact to the person. Every complaint will be forwarded to the KBS to make them aware of a situation.